Privacy Policy

At Dr. Ahmed Wellcare Orthopaedic Centre, we are committed to safeguarding the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Name, contact details (email, phone number, address)
• Date of birth, gender, and medical history
• Appointment details and treatment records
• Payment information, including credit/debit card details
• Any other information you provide voluntarily through forms, emails, or consultations

2. How We Use Your Information

We use your personal information for the following purposes:

• To schedule appointments and provide medical services
• To maintain medical records and improve patient care
• To process payments and issue invoices
• To communicate with you regarding your health, appointments, and updates
• To comply with legal obligations and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:

• With healthcare professionals involved in your treatment
• With third-party service providers who assist in billing, payment processing, and technical support
• When required by law, legal proceedings, or regulatory authorities
• To protect our rights, safety, or the security of our patients and staff

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely, and only authorized personnel have access to it.

5. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your data where applicable
• Withdraw consent for marketing communications
• Restrict or object to certain data processing activities

To exercise these rights, please contact us at [Insert Contact Information].

6. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and continued use of our services indicates acceptance of these terms.